Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery is free for 2nd Class delivery if you want to upgrade to 1st class or express parcel the prices are depicted at checkout.

Which payment methods are accepted in the Online Shop?

We accept Paypal and all major debit and credit cards.

How long will delivery take?

We aim to deliver all items as quickly as possible. As they are all made to order please allow time for creation as well as delivery.

How secure is shopping in the Online Shop? Is my data protected?

All data is not stored locally so you are safe shopping with us your payment is secured via SSL HTTPS security. 

What exactly happens after ordering?

So long as you have provided the details required to make your item it will be sent for production you will then receive an email once it is made and on route.

Do I receive an invoice for my order?

You will receive an email invoice for your purchase.

Send us an email

We aim to reply to all messages within 24 hours.